WebRTC has a reputation problem in enterprise communication and collaboration.

The game-changing potential of embedding real-time communications into web browsers is something we’ve been hearing about for years, but to date the implementations for enterprise businesses have been half-baked. The greatest successes I’ve seen is in the consumer, social realm – Facebook Messenger’s calling and video chat features. Facebook VP of Messaging Products David Marcus declared one of his product development goals was the disappearance of the phone number.

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